Privacy Policy

Effective Date: January 1, 2026

At Horizon Plumbing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, horizonplumbingut.com, or use our services in Northern Utah.

1. Information We Collect

We only collect information that you voluntarily provide to us or that is collected automatically through your use of our site.

  • Personal Information: This includes your name, phone number, email address, and physical address when you fill out a "Request a Quote" form or contact us for service.

  • Automatic Data: Like most websites, we may collect non-identifying information such as your IP address, browser type, and the pages you visit to help us improve our website experience (via Google Analytics).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide plumbing services.

  • Send quotes, invoices, and service reminders.

  • Respond to your inquiries and support needs.

  • Improve our website and local service offerings.

3. SMS and Mobile Communication

If you provide your phone number for service updates or quotes, you agree to receive text messages from Horizon Plumbing.

  • Opt-Out: You can opt-out of text communications at any time by replying "STOP."

  • Privacy: We do not share or sell your mobile phone number or SMS consent with third parties or affiliates for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with third parties when necessary to:

  • Comply with legal obligations.

  • Process payments via Housecall Pro.

  • Facilitate business operations (e.g., an employee needing your address to perform a repair).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party sites (such as Google Reviews or social media). We are not responsible for the privacy practices of those external sites.

7. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request that we correct or delete your personal information.

  • Opt-out of any future marketing communications.

8. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Horizon Plumbing Owner: Layne Hamblin

Phone: (435) 773-7170

Email: layne@horizonplumbingut.com